It’s not enough to just look at how people use technology. For the full story, you need to understand exactly how it fits into someone’s life. At Jigsaw we pull out all the stops to get to know the user, whether they’re consumers in Cardiff, or business people in Berlin. As a result, we can give you a deeper, better understanding of their needs. And while it used to be our behaviour that shaped the digital world, now it seems the boot is on the other foot. The key thing for us is to stay on top of new developments – no matter how thick and fast they come, so that our clients get thinking that keeps pace with the sector. Whatever research you need, just phone/email/text/WhatsApp/tweet/Skype us.
The Jigsaw difference lies in our unique approach to market research, characterised by a comprehensive understanding of client needs and a commitment to delivering actionable insights. We employ advanced methodologies and stay ahead of industry trends to provide our clients with valuable, data-driven strategies.
We take the time to look at your user as a whole, so we can understand the why as well as the how/where/when.
From mobiles and media consumption to tablets, TV and broadband, we can uncover the insights you need.
As well as the sector’s biggest names we’re also hired by non-sector clients (such as finance, public sector, and energy) exploring digital contexts and products, because they know we’re experts.
Our clients' success stories speak volumes about the impact of our work. We pride ourselves on delivering exceptional service and valuable insights, and there's no better way to showcase this than through the words of those we've had the privilege to partner with.
I have worked with Jigsaw on multiple research projects over several years and it has always been a pleasure. Jigsaw has a very experienced and collaborative team that ensures every project is practical and tailored to our needs. Working with Jigsaw helps us to embed research into our organisation and makes decision-making much easier.
Petra Stockley,
Head of Strategic Insight at First Rate
We have worked with Jigsaw on multiple occasions, and each time, they have exceeded our expectations. One aspect which sets Jigsaw Research apart is their commitment to understanding our unique business challenges. Rather than offering generic solutions, they take the time to tailor their approach, ensuring that the research is directly aligned with our objectives....
Catalina Zaharia,
Customer Experience and Quality Assurance Manager at Cabot
I’ve worked with Jigsaw on a number of complex projects since I took on my current role in 2018/19. They have been consistently brilliant. I have always been really impressed by how thoughtful they are, and their expertise in drawing out the nuanced insight. The team at Jigsaw is also incredibly collaborative – both with me and my team and other research partners – it makes them a real pleasure to work with.
Emma Theedom,
Head of Audiences at BBC
I wanted to thank you and the team for once again facilitating our efforts and making the process so easy. Your support is well noticed and much appreciated by an ever-widening team. Your debrief for this campaign was the best yet – the entire team feeding back very positively. It gave a clear narrative and overall direction for our final published report. I’m already looking forward to the next project we’ll work on together...
Andrew McNair,
Director of Research and Benchmarking at NTT
Working with Jigsaw is an absolute pleasure. They always understand the brief and crucially add value & expertise to every project. I have worked with Jigsaw now in the three different client-side companies because of what they offer as a research agency.
Michael Edwards,
Research & Insight Manager, Legal & General
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