What information do we collect about you?
Jigsaw Research Limited is committed to protecting your privacy.
Jigsaw Research adheres to the Market Research Code of Conduct. We may collect personal data you provide to us for the sole purposes of market research. This includes but is not limited to name, address, email etc. The information you provide will be depend on the project involved.
This policy sets out the basis on which any personal data collected about you, or that you provide to us on www.jigsaw-research.co.uk, will be processed by us.
We collect and process the following data on our site:
Where we store your personal data
The data we collect from you is generally stored and processed within the European Economic Area (“EEA”). Where we need to transfer your information outside of the EEA we only do so to countries which have been determined by the European Commission to have an adequate level of data protection.
How we will use the information you provide?
We are required by law to explain the legal basis for using your personal data and list these below. The legal basis in each case is that we have your consent for the use of your personal data, or that the use of your personal data is necessary for our (or third parties’) legitimate interests. Where we do use your personal data with your consent, you have the right to withdraw your consent at any time. We use your data:
The information you provide to us will be used for market research purposes only. Your participation in any research will be kept strictly confidential. The results of the research will be anonymous and Jigsaw Research can assure you that you will not be identifiable in any published results. No information provided in any research will be used for marketing purposes, nor will we sell or pass on your information to any third party.
How do we ensure your personal information is held securely?
Jigsaw Research takes reasonable steps to keep your personal data secure. Every reasonable precaution is taken to ensure your information is protected from loss, theft or misuse. These precautions include appropriate physical security of our offices, controlled access to computer systems and use of secure, encrypted internet connections when collecting personal data.
Despite our precautions however, no data transmission over the internet can be guaranteed to be 100% secure. Whilst we strive to protect your information we cannot guarantee the security of the data transmitted to our site and any transmission is at your own risk.
How long will we keep the information you provide?
We will only hold your personal information for as long as necessary. The length of time we hold your personal information varies depending upon the type of information and its use, including the purposes for which we are using the information, the amount and sensitivity of the information and our legal and regulatory obligations. For most projects, Jigsaw Research will securely store your personal data for a period of 12 months before being securely deleted, leaving only anonymous research results where required.
How you can get access to your information and / or correct it?
You have the right to ask us not to process your personal data for marketing purposes. Jigsaw Research can also provide you with a copy of what we hold on you before it is securely deleted. Should you want it amended or deleted earlier or have any questions about how the data will be used please contact us by email sent to firstname.lastname@example.org. Alternatively, please contact the Managing Director, Sue van Meeteren, on email@example.com.
If you wish to raise a complaint on how we have handled your personal data, you can contact us directly on the email above and should you not be satisfied with our response you can complain to the Information Commissioner’s Office (ICO) (www.ico.org.uk).
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